How do I change my credit card or other account Altitude+ information?

Managing your payment information for an Altitude+ subscription varies depending on where you initially purchased your subscription. Please refer to the relevant section below for detailed instructions.For Subscriptions Purchased Directly Through Our Website:

If you subscribed to Altitude+ directly via our official website, you can easily update your payment details by following these steps within your account:

1. Log in to Your Account: Begin by navigating to the Altitude+ website and logging in using your registered email address and password.

2. Access Account Settings: Once logged in, locate and click on "Account" in the main navigation or user menu, and then select "Account Settings" from the dropdown options.

3. Manage Payment: Within the "Account Settings" section, you will find a dedicated "Subscription" area. Under this section, click on the "Manage Payment" option.

4. Enter New Payment Details: You will be prompted to enter your updated payment information. Please ensure all details, such as credit card number, expiration date, and security code, are accurate.

5. Save Changes: After entering the new details, click on the "Save" or "Update Payment" button to confirm your changes.

6. Pending Payments Processing: Once your payment information has been successfully updated and saved, our system will automatically process any pending payments that may have been due.

For Subscriptions Purchased Through Third-Party Platforms:

Please note that if your Altitude+ subscription was initiated and is managed through a third-party platform, the billing and payment processing are handled directly by that platform. Therefore, any updates to your payment information must be completed through their respective systems. Below are links to guides and support pages for common third-party providers:

• Amazon: If you subscribed via Amazon, please follow the instructions provided in their comprehensive help guide: Amazon Pay Help

• Google Play (Android Devices): For subscriptions made through Google Play on Android devices, refer to the Google Play Support page for detailed steps: Google Play Support

• Roku: If your subscription is managed through Roku, you can find guidance on updating your payment details on the Roku Support page: Roku Subscription Management

• Apple (iOS Devices): For subscriptions purchased via Apple on iOS devices, please visit the Apple Support page specifically for managing subscriptions: Manage Apple Subscriptions

It is crucial to understand that since these third-party platforms (Apple, Amazon, Google, Roku) are responsible for billing and managing your subscription, payment updates must be completed directly through their systems, not through the Altitude+ website.