How do I change my Altitude+ email address and account details?

To effortlessly manage and update your personal information within the app, simply follow these straightforward steps. Maintaining accurate personal details is crucial for a seamless experience and to ensure you receive important communications.

1. Log In to Your Account

Begin by securely logging into your account. You can do this either through the official website or directly via the dedicated mobile application. Ensure you're using your registered credentials to gain access.

2. Navigate to Account Settings

Once logged in, locate and access your "Account Settings" section. The method for reaching this section varies slightly depending on whether you're using the website or the app:

• On the Website: Look for the user icon, typically situated in the top-right corner of the page. Alternatively, you might find a three-bar menu icon in the top-left corner, which, when clicked, will reveal a navigation menu that includes "Account Settings."

• On the App: Scan the bottom or the left side of your screen for a menu icon or a clearly labeled "Account" or "Settings" option. This will usually open a sidebar or a new screen dedicated to your account management.

3. Edit Your Information

Within the "Account Settings" area, you will find various personal details such as your email address, phone number, and name. To make changes, simply click on the pencil icon (often used to denote an edit function) next to the specific piece of information you wish to modify. A text field will appear, allowing you to input your updated details.

4. Save Your Changes

After you have made all necessary updates to your personal information, it is imperative to click the "Save" button. This action will confirm and apply all the changes you've made, ensuring that your account reflects your current details. Without saving, your modifications will not be registered.

Need Assistance?

Should you encounter any difficulties or experience issues while attempting to update your personal information, please do not hesitate to reach out to our dedicated support team. Our representatives are readily available to provide further assistance and guide you through any challenges you may face. Your satisfaction and ease of use are our top priorities.